Data We Collect and Why We Use It
When you open an account, we collect the details you submit — name, email address, phone number, and the wallet identifier linked to your DANA, OVO, or GoPay account. We use this to verify your identity, process deposits and withdrawals, and send account-related messages. We do
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not sell your personal data to third parties. We may share limited data with payment processors strictly to complete your transaction. For wallet verification, we match the name on your e-wallet to the name on your account — this is a fraud prevention step, not marketing.
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We also collect usage data such as pages visited and session length, purely to improve how the lobby works on your device. If you contact our support team, that conversation is stored so we can follow up accurately. All data handling depends on local law and
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applies only in eligible regions where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.